Email support
Email: 3samyhub@gmail.com.
We aim to respond within two business days. Please email us from the address connected to your 3samy account when the request concerns a purchase or account.
We are here to help.
Contact 3samy about your account, payment, credits, report, privacy request or a technical problem.
Business location
Cairo, Egypt.
3samy provides its services online and does not operate a public customer-service office.
WhatsApp support
WhatsApp: +20 10 4371 8044WhatsApp only.
Messages only — phone calls are not available. For faster help with a Vodafone Cash payment or missing credits, include your registered account email, order reference and transfer reference.
Keep your information safe
Never send your account password, wallet PIN or one-time password. 3samy will never ask for them. For payment enquiries, share only your registered email, order reference and Vodafone Cash transfer reference.